1. Home
  2. About
  3. Career

PART OF OUR WORLD

We take pride in the enthusiastic team behind The Mall, Mid Valley Southkey. Their wholesome commitment and every day passion is what makes The Mall a consistent, joyful place to work and play in! If you crave working in a highly-challenging and rewarding environment, we want you! Find out more on our recruitment programme here.

Last updated: 04/02/2026

MAINTENANCE MANAGER

Responsibilities

  • Oversee day-to-day building services operations to ensure optimum efficiency and minimal downtime.
  • Strong leadership to lead a diverse team and fostering multiple departments collaboration work culture in a mall.
  • Develop team grooming and improvement strategies aligned with company's goals.
  • Manage budgets, forecasts, and resources allocation to ensure effective engineering operations.
  • Collaborate with market professionals to develop and execute enhancement plans aligned with company's strategic goals.
  • Proactive and independent working attitude.
  • Possesses strong continuous improvement mindset.
  • Possesses dynamic mindset to adapt to modern technologies and systems operations in a mall environment.
  • Strong passion in optimizing engineering systems with sound analytical skills.
  • Experience in running and optimizing engineering operations with building management system (BMS).
  • Ready to work on energy efficiency projects.
  • Highly skilled in deciphering engineering data for mall operations and maintenance.
  • Experience with 33kV/11kV/415V facilities operation and shutdown.
  • Able to analyze power consumption readings.
  • Hands-on experience in managing chilled water system exceeding 10,000RT.
  • Able to perform basic HVAC engineering calculations.
  • Able to produce and read HVAC sketches.
  • Experience in troubleshooting and diagnosing complex HVAC technical issues.
  • Experience in green building certification process.

Requirements

  • Degree in Mechanical Engineering or a relevant technical field.
  • Minimum 5 years of experience in a maintenance management role, preferably in the retail or facilities management industry.
  • Strong technical knowledge and understanding of building systems, including HVAC, electrical, plumbing, and life safety systems.
  • Proven ability to lead and motivate a maintenance team, as well as work collaboratively with cross-functional teams.
  • Excellent problem-solving, analytical, and decision-making skills.
  • Strong project management and budgeting skills.
  • Proficient in using maintenance management software and data analysis tools.
  • Excellent communication and interpersonal skills.

SENIOR SECURITY GUARD

Responsibilities

  • Patrol assigned areas on foot or by vehicle to ensure the safety and security of the mall.
  • Monitor surveillance cameras and alarm systems to identify and respond to any security threats or suspicious activities.
  • Enforce mall rules and regulations to maintain order and prevent disturbances.
  • Provide excellent customer service by assisting patrons with directions, inquiries, and emergencies.
  • Respond promptly to incidents, accidents, and medical emergencies within the mall.
  • Collaborate with mall management, other security personnel, and law enforcement agencies as needed.
  • Prepare detailed incident reports and maintain accurate records of daily activities.

Requirements

  • Minimum SRP or SPM qualification.
  • Preferably with 2 years working experience in a similar capacity.
  • Ex-Police or military personnel are encouraged to apply.
  • Prepared to perform shift work and weekends.
  • Position is available in The Mall, Mid Valley Southkey.

MAINTENANCE SUPERVISOR

Responsibilities

  • To check lighting daily and rectify if necessary to ensure scheduled lightings are switched on.
  • To maintain and repair faulty electrical items such as lighting, control panels, and cablings.
  • To ensure maintenance contractors perform scheduled maintenance according to schedule and the required standards.
  • To supervise and monitor sub-contractors for maintenance, repair, and upgrading electrical works.
  • To retrieve electrical consumption readings for utilities reports.
  • To attend and assist in troubleshooting tenants' electrical issues.
  • To attend tenants' inspections for newly installed/annual inspection electrical works to ensure compliance.

Requirements

  • Minimum Diploma or certificate in Mechanical & Electrical with at least 1 year working experience in a similar field or in the construction field.
  • Fresh graduates are also encouraged to apply.
  • Experience in large shopping centers or business complexes is an added advantage.
  • Easily adapting to changes in demand and requests.
  • Ability to organize and coordinate any events and prepare schedules.
  • Independent and possess good analytical skills.
  • Able to communicate clearly with people at all levels.
  • Physically fit to carry out the job as hands-on work is needed.

CUSTOMER SERVICE OFFICER

Responsibilities

  • To service customers with courtesy and, as necessary, guide them to their intended locations.
  • To attend to customer (both shoppers & tenants) complaints and refer to Supervisor/Executive on duty if necessary.
  • To provide comfort and care to children who are lost and attend to them until their parents or guardians claim them.
  • To be on board the shopper shuttle as a tour consultant as scheduled.
  • To act as a personalized shopping guide as required or as instructed by Superiors.
  • To distribute internal circulars to tenants as required.
  • To assist the Supervisors as necessary to check all tenants' opening & closing times daily.
  • To maintain cleanliness and tidiness of all counters and equipment, e.g., baby joggers, wheelchairs, and power shoppers, including the display of brochures at every service counter.
  • To provide gift-wrapping service to customers.
  • To perform any other duties as assigned from time to time.

Requirements

  • Minimum SPM Grade 2 or equivalent, or with 1 year working experience in front line servicing customers/guests in the service industry.
  • Good command of Bahasa Malaysia and English (oral & written).
  • Conversant in other local dialects preferred and would be an added advantage.
  • Computer literate (Microsoft Office).
  • Good interpersonal and communication skills.
  • Warm personality and pleasant appearance.
  • Able to work shifts, weekends, and Public Holidays.
  • Position is available at The Mall, Mid Valley Southkey, Johor Bahru.

SENIOR SAFETY EXECUTIVE

Responsibilities

  • Ensure a safe workplace environment without risk to health.
  • Ensure that all Health & Safety policies, procedures, rules, and regulations are adhered to and are regularly reviewed, updated, and communicated.
  • Ensure the Company meets its statutory obligations in all areas pertaining to health, safety, and welfare at work, including statutory training and reporting.
  • Ensure the completion and regular review of risk assessments for all work equipment and operations.
  • Ensure that all accidents are documented, investigated, and recommended improvements implemented.
  • Ensure that safety inspections are carried out, fire drills and fire alarms are correctly reported, safety inspections, risk assessments, and lone working procedures are managed, and employees are aware of their responsibilities.
  • Co-ordinate the development of health & safety policies, systems of work, and procedures.
  • Ensure full and accurate health and safety and training records are maintained.
  • Establish a full programme of documented health & safety inspections, audits, and checks.
  • Establish a structured programme of health & safety training throughout the Company.
  • Liaise with external health & safety consultants in the provision of training programmes and health and safety services.
  • Manage and devise the agenda for, chair, and formulate & distribute minutes for the Health & Safety Committee meetings. Ensure that all agreed action points are completed within deadlines.
  • Keep up to date with all aspects of relevant health, safety & welfare at work legislation and communicate relevant changes to the business.
  • Provide regular reports to the Director of Housekeeping / Car Park / Safety/Senior Management Team on relevant health and safety activities.
  • Participate in monthly meetings when required to report on relevant health & safety matters.
  • Liaise with suppliers i.e., Insurers, solicitors, government bodies, etc.
  • Any other reasonable duties which may be required by management from time to time.

Requirements

  • Degree or certification in Occupational Safety and Health or a related field.
  • Minimum 2 years of experience as a Safety Executive or a similar role within the retail industry.
  • Proven track record of successfully implementing and managing health, safety, and environment programmes.
  • Excellent knowledge of relevant health, safety, and environmental legislation, regulations, and best practices.
  • Strong analytical and problem-solving skills with the ability to identify and mitigate risks.
  • Excellent communication and interpersonal skills to effectively engage with employees at all levels.
  • Proficient in using safety-related software and technology.

An attractive remuneration package that commensurate with qualification and experience will be offered to the successful candidate. If you have what it takes to be part of our dynamic team, please e-mail or write in a detailed resume, stating current and expected salary, a recent passport-sized photograph (n.r) and contact number to:

Group Human Capital Division
Level 32, The Gardens South Tower, Mid Valley City,
Lingkaran Syed Putra, 59200 Kuala Lumpur.

E-mail: recruit@midvalleycity.com

Please indicate the position applied for on the top left-hand corner of the envelope. We thank all applicants in advance BUT regret that only shortlisted candidates will be notified.